We don’t have a retail shop, we have a warehouse which keeps stock of a wide range of products, ready to ship fast! There’s tons of music shops out there, we’re just not one of them. Our pricing, service, speed is what we’re good at – but we know we can’t be everything to everyone.
Yes, you can, by arrangement. Please contact us to make this appointment. We are only open weekdays 8.30 to 16.00.
In this day and age, most products have excellent videos, reviews, write-ups, pictures online (YouTube, manufacturer web sites). However, if you need to demo sound, see a light, our suppliers have incredible showrooms that we are able to make use of, and we can take you to those (JHB clients only)
We get this a lot, but it’s fairly easy you tell us apart from those professional criminals. Here’s a list of things you can consider:
Delivery, which is free for anything bought on our web site (to destinations in SA only), can take anything from 1 day to 5-6 working days, depending on whether we have the stock on hand or need to order something in, as well as where in the country we’re shipping to. Major centres are quick, but outerlying areas take longer.
Unfortunately not. There’s no courier service that supports this, and it’s far too big a risk for us and them.
No, sorry. Our prices (especially the deals) don’t allow us to cash flow payment terms. It’s always better to save up the cash monthly, and pay for something outright, but if you really need something now, you could try for a personal loan, use a credit card, or apply for finance with Mobicred (www.mobicred.co.za)
We take after-sales service very seriously. Warranty repairs are dealt with quickly and nonsense free. Out of warranty repairs need to be sent to us at your own cost, and same with sending it back to you, but we’ll make sure your item is repaired quickly, and we’ll only charge you what we are charged by our supplier.
Well, we’re easy to get hold of. Chat to us on our Facebook page chat (www.fb.com/bouncesoundandlighting), you can even use the Facebook chat right here on our website (bottom right chat icon), or you can use the pop up chat on the left hand side if you prefer. If you really need to speak to us, you can call us at the warehouse on 0100206744